Troubleshooting

AADSTS700016 / AADSTS50020: the application or account does not exist in this tenant (Entra ID)

The app registration is not open to this type of account (single directory), or the application does not exist in the targeted tenant. A personal Microsoft account is refused by a single-tenant application.

AADSTS700016 / AADSTS50020: the application or account does not exist in this tenant (Entra ID)AADSTS700016

Cause probable. The app registration is not open to this type of account (single directory), or the application does not exist in the targeted tenant. A personal Microsoft account is refused by a single-tenant application.

What to do? In Entra ID, set the supported account types to organizational directories and personal Microsoft accounts, or use the right tenant in the sign-in address.

To see exactly which check fails, paste the response into theanalyseur, or paste the message into the diagnostic.

Related errors

All SAML and OpenID Connect errors

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