Troubleshooting

Okta: the user is not assigned to the application (access_denied)

In Okta, the user is not among the people or groups assigned to the integration, so Okta refuses the sign-in before even issuing a token.

Okta: the user is not assigned to the application (access_denied)Okta

Cause probable. In Okta, the user is not among the people or groups assigned to the integration, so Okta refuses the sign-in before even issuing a token.

What to do? In the Okta console, open the application, Assignments tab, and assign the user or their group. For a test, you can allow everyone in the access settings.

To see exactly which check fails, paste the response into theanalyseur, or paste the message into the diagnostic.

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